Refund Policy

Last updated:

1. Overview

CynphoCode's core courses, chapter-by-chapter notes, and project ideas are free to access — there is no charge, so no refund process applies to that content. This policy explains how refunds work for CynphoCode Premium and any other paid feature we introduce on the Platform.

2. Free Content

Everything in our free course library, notes, and megaprojects sections is provided at no cost. Because no payment is collected for this content, this Refund Policy does not apply to it, and there is nothing to refund.

3. CynphoCode Premium

CynphoCode Premium is currently in a pre-launch waitlist phase and is not yet available for purchase. Before Premium purchases open to the public, the section below will be completed with the actual refund window, eligibility conditions, and processing details.

[REFUND_POLICY] — needs your input before this page goes live:
Add your actual refund terms here once Premium pricing is finalized — for example: the refund eligibility window (e.g. 7/14/30 days from purchase), what counts as a valid reason, whether partial refunds apply to annual plans, and the payment processor's refund timeline. Until this section is filled in, do not enable live payments for Premium.

4. How to Request a Refund

Once Premium purchases are live, you'll be able to request a refund through our Contact page. Please include the email address used at checkout, your order or payment reference, and the reason for your request so we can look into it quickly.

5. Non-Refundable Circumstances

As a general rule, refunds will not be issued for:

  • Requests made after the eligibility window described in Section 3 has closed
  • Accounts suspended or terminated for violating our Terms & Conditions
  • Any certificate, badge, or credential that has already been issued, where applicable

6. Chargebacks

If you believe a charge was made in error, please contact us first — this is usually faster than a bank or card-network dispute. Filing a chargeback without contacting us may result in your account being paused while the dispute is reviewed.

7. Changes to This Policy

We may update this Refund Policy as CynphoCode Premium and other paid features evolve. We'll update the "Last updated" date above whenever we do, and material changes will be reflected here before they take effect for new purchases.

8. Contact Us

Questions about a payment or a refund? Reach out through our Contact page.

Summary: Free content has no charge, so there's nothing to refund. Premium refund terms will be published in full before purchases open — see the placeholder in Section 3. Questions? Contact us.